Refund Policy
How refund requests are handled for paid dashboard access.
Last updated: September 21, 2026
This Refund Policy explains how refund requests are handled for Invoice Maker's paid dashboard access, operated by GLS PRO LLC. The invoice builder itself is a free digital service — there is no physical product, shipping, or physical returns, and nothing on the free plan is ever billed or refundable. The price shown on our Pricing page is the full price — no hidden fees. Paid plans renew automatically on your billing date unless you cancel before then.
1. 7-day first-payment window
If you're not satisfied after your first payment for dashboard access, you can request a full refund within 7 days of that charge. This applies once per customer, to a first payment only.
2. How to request a refund
Email contact@invoice-maker.co with your account email, the payment date, and the reason for your request. We aim to respond within one business day.
3. Later charges
Charges after your first payment are non-refundable, except where required by law. You can cancel at any time by emailing us to stop future charges — cancellation doesn't retroactively refund a period that's already been billed.
4. When a refund may be declined
We may decline a refund request in cases of suspected abuse, repeated refund requests, or usage inconsistent with fair use of the service.
5. Processing time
Once approved, refunds are returned via your original payment method or arrangement, typically within 5–10 business days.
6. Changes to this policy
If we make material changes to this policy, we'll update the date above.
7. Contact
GLS PRO LLC
127 N Higgins Ave, STE 307D #2821
Missoula, MT 59802-4486, United States
contact@invoice-maker.co · +1 406-497-0708